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At Waterstone we crave authenticity.

Luxury is subjective;

HOTEL HASSLER ROMA
Rome, Italy

Our carefully curated member portfolio is a mirror of our culture and passion for travel and hospitality.

Our portfolio is composed of carefully vetted luxury hotels, private residences and exciting destination services. Each member is organized to deliver to travelers a uniquely beguiling and authentic expression of hospitality. We do not do “cookie cutter,” we do not do “bland.” Our members have been accepted into Waterstone because they are “authentic,” they have a true local character and they deliver service that is organic, not taught in a classroom.

…AT SLOANE
London, England

At Waterstone we have an unyielding appreciation and respect for the art of curating travel.

Curating travel experiences and turning dreams into reality is a very unique responsibility. True travel professionals must command a broad spectrum of talents, skills and access to solid partners; That’s where Waterstone comes in. Waterstone is a trusted partner to the travel trade, we are a company and a group of professionals dedicated to supporting the needs of travel advisors. Our impeccable knowledge and our strong bond with the owners and managers of our member portfolio are dependable tools to travel professionals passionate about delivering truly memorable and life enriching experiences.


METROPOLITAN TOURING
Destination Services — Ecuador, Peru, Colombia

A life of worldwide travels, luxury hospitality and a history of delivering results.

Waterstone was founded in January of 2002 and has since grown to be one of the most respected sales, marketing, communications and consulting companies in the travel and hospitality sector. Primarily providing representation services to luxury hotels, private residences and DMC’s, the company has broadened to encompass consulting services and media relations.

In addressing our responsibilities to all of our stakeholders, we at Waterstone never lose that wonderment, that curiosity that deep appreciation and respect we have for our industry, our community. Having the privilege to “work” in the luxury travel and hospitality industry is something we don’t take for granted and it fuels our passion for our craft.

Educational Trip with
Luxury Experiences Turks & Caicos
Destination Services

Travel advisors and professionals who crave excellence and genuinely want to enrich their clients’ travel experiences will find a partnership with Waterstone indispensable.

Expert assistance and guidance

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Booking requests & supplier connections

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Personalized client recommendations

VIP services for your clients

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Local, authentic vendor suggestions

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Troubleshooting of any issues that arise

Content to Share

  • "I have known Marcelo Vazquez, President and CEO of Waterstone, for many years. Marcelo’s high level of professionalism and knowledge of the travel industry is a tremendous asset. We have recommended Marcelo’s services to some of our top clients and partners knowing that they can expect the true embodiment of luxury, quality, and integrity."

    — JENNIFER WILSON BUTTIGIEG, CO-PRESIDENT AND CO-OWNER, VALERIE WILSON

  • “Under the umbrella of Waterstone, Marcelo Vazquez is representing some of the finest hotels around. He and his staff are always available to help make our clients stays memorable. Their professionalism and delivery are superb!”

    — MARTIN RAPP, SENIOR VICE PRESIDENT OF LEISURE, ALTOUR

  • “Working with Marcelo has always been a delightful, rewarding experience. He knows his hotels extraordinarily well and is a huge help in guiding me to the right property for each client. With a wonderfully varied portfolio, he’s definitely our ‘go to guy’ when it comes to finding unique and exceptional hotel properties.”

    — JOHN BURGESS, MANAGER OF LEISURE, PREFERRED TRAVEL

  • “In this ever changing industry, Waterstone sets a new standard. Unique properties, useful info and a pro advisor attitude gives us what we need to shine to our clientele. They are part of a handful of travel partners we’re proud to know.”

    — THOMAS MULHERN, PARTNER, THE TRAVEL COLLABORATIVE

  • “Trust, transparency, and relationships typically play a supporting role within a larger business mission, but I recently came across a company whose business plan is centered on acting as an agent of these values within the travel industry.”

    — ARNIE WEISSMANN, EDITOR IN CHIEF, TRAVEL WEEKLY

  • "Marcelo is one of my favorite hotel and hospitality partners. He has a spectacular collection of unique properties. Marcelo and his team are easy to work with and are very responsive to even the most difficult requests. He is a professional in every sense of the word. Anyone that has the opportunity to work with Marcelo will feel the same.”

    — CAROLE WILLIAMS, PRESIDENT AND CEO, TRAVEL 15 LTD.

Strategic Partners in Travel

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